After you have selected a product you wish to order, you can then add the product to your shopping cart. If you want to continue shopping, this is of course possible. The product you selected will remain in your shopping cart. If you do not want to continue shopping, but prefer to place your order immediately, then click on the button ''Order'' and you will be given the opportunity to log into your account.

So that with future orders your shipping information will be saved and you can complete the order faster. If you do not want to create an account, you can complete the order without creating an account.

If you do not yet have a FEERIE REVE account, you now have the opportunity to create one.

Before proceeding to the next step, we advise you to check the overview of the selected products in your order.

Is your order correct? Then you can proceed to the next step.

You will now be asked to enter your personal details and the address where you want your order to be delivered. You can indicate whether the delivery address is the same or different from the billing address. Then click on 'Continue to payment'. 

You can pay with the following payment methods:

PayPal

GooglePay

ApplePay

Visa

Mastercard

Then click on 'Complete order' to finalise your order. You pay directly through the secure online environment of your bank.

Orders placed by 23:59 are shipped the next working day.

The delivery time is from 3 to 7 working days.

If you place an order with FEERIE REVE from outside the European Union, you may be responsible for paying inbound import duties and taxes deemed appropriate by the local customs authority. Each country determines the assessment of duties and taxes differently.

Please note that FEERIE REVE will not pay and/or reimburse these charges.

When your order is dispatched from the atelier, you will receive a confirmation email containing a Track & Trace code as soon as the package is scanned by the carrier.

I was unable to find my order using the Track & Trace code I received. If you wish to follow the status of the shipment of your parcel, you can do so via the Track & Trace link you received. The link can be found in your received shipping confirmation. If you receive the message "No shipments found for this combination", it may be that the delivery service has not yet processed your package at the depot. In this case, you can check the status of your parcel's shipment the next working day.

If you have still not received your order two working days after it was dispatched and you continue to see this message, please contact our Customer Service team. They will be happy to assist you!

The cost of shipping within the European Union:

Germany - 5.9 €
France - 13.9 €
Italy - 12.9 €
Spain - 13.9 €
Belgium - 8.9 €
Netherlands - 9.9 €
Austria - 9.9 €

If you place an order with FEERIE REVE from outside the European Union, you may be responsible for paying inbound import duties and taxes deemed appropriate by the local customs authority. Each country determines the assessment of duties and taxes differently.

Please note that FEERIE REVE will not pay and/or reimburse these charges.

Yes, we provice this option. You can add an alternative delivery address in the shipping method step.

If you were not at home when your carrier tried to deliver your parcel, no problem! Then the carrier will come back to you the next day. You can find the last shipping information via your track & trace code that you received by e-mail.

Be aware that during SALE it's possible that shipments will be delayed, because of the enormous

amount of orders to process by us and the delivery companies.

FEERIE REVE offers a 14-day return period, excluding digital gift cards. This period starts from the moment you receive your order. If you want to return an order, you must return the product in its original condition (unworn and with the original label), in the original packaging (if possible).

You will bear the cost of the return.

Please return the package along with the original return form that was included with your order.

You can return your product within the specified return period (14 days), with the exception of (digital) gift cards. Together with the return form enclosed with your order.
Should you no longer be in the possession of the original return form, no problem!
You can download the return form again here.
Return address:
FEERIE REVE
ul.Wyszyńskiego 3lok.U21
05-101 Nowy Dwór Mazowiecki
Poland

The refund will be processed within 14 days of receiving the package. Remember, to be eligible for a return, the product must be new-unused.

Products ordered the FEERIE REVE webstore can be returned within 14 days, with the exception of (digital) gift cards after they were received. The product must be returned in its original state (unworn and with the product label still attached), in the original packaging (if possible).

If the product is damaged, you may find an answer to your question under the service page "Warranty & repairs".

You will bear the cost of the return.

Returning products are at the risk of the buyer, which means that FEERIE REVE cannot be held responsible for damaged or lost products that are returned. We therefore recommend that you always ask for a proof of shipment with a Track & Trace code when you hand in your return shipment at the concerning post office. Please keep this proof of shipment until you have received a e-mail from FEERIE REVE, which states that we have received your return in good order or that we have refunded the amount of your return (by sending an e-mail confirming the refund).